Effective Date: [Insert effective date]

Welcome to Evie Pilates (“Evie Pilates”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website, booking platform, and participation in in‑studio or online services (“Services”). By accessing our website or booking/attending classes, you agree to be bound by these Terms.

Acceptance of Terms

By using our website, booking services, or participating in any Evie Pilates class or session, you agree to these Terms, our Privacy Policy, and any additional policies we post. If you do not agree with any part of these Terms, you must not use our services.

Eligibility

You affirm that you are at least 18 years old or, if under 18, have consent from a parent/legal guardian to participate. You are responsible for ensuring your physical ability to participate safely. Always consult your doctor before beginning any fitness program.

Booking, Payments & Passes

Bookings & Payments

• All classes, sessions, packages, and memberships must be booked and paid for in advance.
• Payments are due at the time of booking. No booking is confirmed until payment is received.
• Accepted payment methods will be displayed at checkout.

Class Passes & Packages

• Passes/packages are non‑transferable and only valid for the purchaser.
• Expiration dates apply to class packs; unused sessions will expire and are non‑refundable after expiry.
• Intro offers or promotions are non‑refundable and only valid once per new client.
  
  

Cancellations & No‑Shows

You must cancel or reschedule your booking at least [insert time, e.g., 12 or 24 hrs] prior to the class/session start time to avoid penalties.

• Late Cancellations: Cancellations made less than the required window will result in loss of session credit or may incur a fee.
• No‑Shows: Failure to attend without notice forfeits the booked session.
• If Evie Pilates cancels a class (e.g., low attendance or instructor unavailability), you may receive a credit or option to reschedule.

Conduct and Studio Etiquette

We aim to provide a safe and respectful environment for all:

• Arrive on time; late arrivals may not be admitted.
• Respect instructors, staff, and fellow clients.
• Use equipment properly and follow instructions.
• Evie Pilates is not responsible for lost personal items.
• Smoking, pets, and disruptive behavior are not permitted.

Health & Safety

• You acknowledge that Pilates involves physical movement and carries inherent risks.
• You agree to inform us of any health issues, injuries, or conditions that may affect participation.
• Evie Pilates may require a medical clearance for certain clients.

Intellectual Property

All content on our website, marketing materials, and online services (including logos, text, images, and videos) are owned by Evie Pilates and protected by copyright and trademark laws. You may not use this content without written permission.

Privacy

Your use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.

Changes to Terms

We may update these Terms at any time. Updated Terms will be posted on our website with a new “Last Updated” date. Continued use of our services following changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of [Insert Jurisdiction — e.g., Australia or your business location]. Any disputes will be resolved in courts of that jurisdiction.

Contact Us

If you have questions or concerns about this policy or your personal data, please contact:
Evie Pilates
📧 [Your Contact Email]
📍 [Business address, if applicable]